Here's Exactly How It Works — From First Call to Cash in Hand
No confusing contracts. No hidden fees. No surprises. We've designed this process to be as simple and stress-free as possible — because you've been through enough already.
At Highlands Investment Group, our process starts and ends with one thing: you. We move fast, we communicate clearly, and we never surprise you with unexpected fees or requirements. Here's exactly what happens from the moment you reach out.
Your Step-by-Step Path From Problem to Solved
- 1
Tell Us About Your Property
Who: You (the seller)Takes less than 5 minutesHow: Submit the form at solvemyhouseproblemfast.com or call 954-828-2208
The first step is the simplest one. Just share your property address and a few basic details — no paperwork, no inspection scheduled yet, no commitment required.
- 2
Our Team Researches Your Property
Who: Highlands Investment GroupWithin 48 hours of receiving your information (often same business day)How: We analyze as-is market value, local comparable sales, estimated repair costs, and current market conditions
Our team gets to work immediately. We research your property thoroughly so we can make you a fair, informed offer — not a lowball guess.
- 3
We Present Your Cash Offer
Who: Highlands Investment GroupWithin 48 hours (often same business day)How: Phone call + written offer — explained clearly, no pressure
We'll call you with your offer and walk through it together. We explain exactly how we arrived at the number. No pressure. No deadline. No obligation. The offer is yours to consider at your own pace.
- 4
You Review and Decide
Who: You (the seller)Whenever you are ready — no deadline from HighlandsTake the time you need. Review the offer with family, an attorney, or on your own. We don't pressure sellers. When you're ready, we're here.
- 5
Purchase Agreement Signed
Who: Both partiesUpon your acceptanceHow: In person or fully remote via e-signature
Once you're ready to move forward, we send the purchase agreement. Remote sellers sign electronically — no travel to Florida required.
- 6
Title Company Prepares Closing
Who: Licensed title company (arranged by Highlands)Typically within days of signed agreementHow: Title search, documentation, coordination
A licensed title company handles all the legal paperwork and coordination. We manage this step on your behalf. You don't have to chase anyone.
- 7
You Close and Receive Your Cash
Who: Both parties + title companyAs few as 7 days from signed agreement; typically 7–14 days$0 — Highlands covers ALL closing costsHow: In person at title company OR remote closing for out-of-state sellers
This is the moment everything becomes real. You sign, you receive your cash, and you move forward. We cover all closing costs — the number we offered is the number you receive.
How We Calculate Your Offer
We want you to understand exactly how we arrive at our number. Our offer is based on four factors:
- 1
Your property's current as-is market value
- 2
Estimated cost of repairs to bring to retail condition
- 3
Local comparable sales in your area (comps)
- 4
Current market conditions in South Florida
When we present your offer, we'll walk through our reasoning with you. You'll never get a number with no explanation. We believe transparency builds trust — and trust is the foundation of everything we do.
What Do You Need to Prepare?
(Short answer: almost nothing)
You Do NOT Need To:
- Make any repairs or upgrades
- Clean out the property
- Stage or photograph anything
- Wait for an inspection contingency
- Pay any fees, commissions, or closing costs
All You Need To Do:
- Submit your property address and basic details
- Be available for a phone call from our team within 48 hours
- Review the offer when it arrives — on your own timeline
Frequently Asked Questions
Ready to Get Started?
Submit your property information and we'll be in touch within 48 hours — no pressure, no obligation, just a friendly conversation about your options.